Helps businesses receive and manage customer information, aiming to better understand the behavior and needs of each target group.
MP CRM helps centralize customer data and interactions on a single platform, while supporting the management and lookup of customer information to become easier.
With notes and interaction history, MP CRM helps customer support staff provide better and more personalized service.
MP CRM software helps automate some of the work so that operators can focus on building relationships with customers.
By analyzing data, MP CRM helps businesses predict customer purchasing trends and adjust business strategies flexibly.
Customer Information Management (CIMS).
Ticket Management (VOC).
Outbound Management (OMS).
Email/ SMS Marketing.
Call Management and Evaluation (QA).
Knowledge Base Management (KMS).
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