To evaluate the Contact Center solution of MP Transformation company, we found that the system operates very stably and is able to quickly respond to business requirements from the bank. In particular, the enthusiasm of MPT's IT team has always handled requests promptly when received from us.

MPT's customer service staff adapt quickly and master online business processes as well as operations on the national online bidding system. Thereby helping us promptly respond to requests from investors and contractors nationwide through the hotline.

We highly appreciate the service provision capacity of MPT company. Firstly, the company's solution is stable, easy to use, with multi-channel customer care features, such as voice, chat, email and customer care software that help us manage customers easily and optimally. maximize efficiency in the best possible way.