Minh Phuc Transformation Joint Stock Company (MP Transformation) is the first and only company in Vietnam to provide comprehensive Contact Center solutions, from human resources, systems to AI-based call center solutions. Established in 2002, Minh Phuc has continuously grown in both organizational scale and service quality.
After more than 20 years, MP Transformation has served more than 500 domestic and foreign enterprises. In addition, we have also received many international certificates on service quality, project management and information security. Currently, MP Transformation is one of 6 member companies of MP Group, inheriting the ecosystem’s partner network in Vietnam, the US and Japan.
Combining people, technology, and innovation to provide superior customer experience services helps businesses increase their competitive advantage, bring customer satisfaction, loyalty, and support while creating a happy working environment for employees.
The principles that guide all Mp Transformation activities
Respect is respecting each person’s individual differences.
Innovation is change, renewal from idea to
Efficiency is performing tasks to achieve goals with the least use of resources.
Professionalism is the correct implementation of professional standards.
Integrity is doing the right thing even when no one is watching.
We aim to be the leading unit providing services to enhance customer experience.
From the human resource outsourcing service platform, MPT applies AI to call center solutions – with the belief that technology does not replace humans, but becomes a powerful assistant to create outstanding value together.
Pioneer in Vietnam in integrating HR outsourcing services with AI contact center solutions
Measure ROI, clear KPI, not just stop at deploying tools but aim for real transformation in business practices.
With 23 years of directly operating switchboards for many large enterprises, MPT understands the needs of the Vietnamese market to create localized solutions according to international standards.
MP Transformation
At MP Transformation, we believe that individual development is an important factor in building collective success. In addition to professional training and personal development plans, our employees are given the opportunity to decide their own promotion speed based on their individual abilities.
All opinions are listened to, all individuals have the opportunity to experiment and receive full support. In addition, an open and comfortable working environment also helps members build close relationships.
We are always looking for outstanding talents to build the future of technology together.
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