MP Transformation is one of the leading providers of Contact Center solutions and human resources outsourcing services in Vietnam, based on 3 foundations of people – solution – technology.
With more than 20 years of providing human resources outsourcing services and Contact Center solutions, MPT has supported more than 500+ businesses, 20 million customers with 54 million calls.
Established Minh Phuc company (MP Telecom) - added parenthesis (MP Telecom).
Provide solutions Contact Center.
Expanding more branches in 3 regions: Hanoi, Da Nang, City. Ho Chi Minh.
The first unit to achieve ISO 9001 certification.
Providing BPO services, developing markets to many countries around the world.
Established a training and human resource supply center: Achieved ISO/IEC 27001 certification.
Officially launched MPCC Call Center and MP CRM solutions.
Expanded the 2nd branch in Hanoi and City branch. HCM.
Continue to become Genesys' leading strategic partner in Vietnam.
Become a core member of the MP Group ecosystem.
Reposition the brand to MP Transformation. Merged Metech company - specializing in AI application solutions.
More than 2,500 employees spread across 3 regions.
Promote extensive and comprehensive cooperation in the Contact Center industry.
Globally scalable cloud contact center for small to large contact centers. More than 3 million employees in more than 30,000 different businesses use Cisco Contact Center Solutions.
One of the leading units in Vietnam, with more than 20 years of experience in providing Contact Center and BPO solutions and services.
Providing customers with comprehensive services, integrating Telecommunications and Information Technology for domestic businesses. Won the award "Data Center service with the most competitive strategy in Vietnam 2022
Affirmed its position with many prestigious awards.
OmiCX is a multi-channel integrated customer care solution on the web platform (web services).
The award is granted by the Vietnam Intellectual Property Association.
The award is granted by VINASA (Vietnam Software and Information Technology Services Association) in the BPO, ITO and KPO segments.
A series of Hackathon and Workshop programs focusing on AI and Robotics topics organized by Kambria.
AI4VN 2019 is Vietnam Artificial Intelligence festival organized by the Ministry of Science and Technology, Ministry of Planning and Investment, Hanoi University of Science and Technology, and VnExpress Electronic Newspaper.
Vietnamese Language and Speech Processing Club.
Vietnamese Language and Speech Processing Club.
Vietnamese Language and Speech Processing Club.
The contest is organized by Hanoi University of Business and Technology (HUBT) with support from the Vietnam Association of Information Technology (VAIP).
Build an ideal workplace.
We believe that individual development is an important factor in building collective success. In addition to receiving professional training and building a personal development plan, you will be given the opportunity to determine the pace of advancement based on your personal abilities.
All of your opinions will be listened to, have the opportunity to test and receive full support. In addition, the open, comfortable working environment also helps you build close relationships.
We always focus on organizing fun activities, connecting employees and encouraging everyone to contribute and participate in volunteer projects.
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