COST-SAVING CUSTOMER CARE NOTIFICATION SERVICE

ZNS

The Zalo Notification Service (ZNS), provided by Zalo OA Business, is a service that sends customer care notifications via API to phone numbers currently using Zalo.

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Dịch vụ Zalo Notification Service (ZNS) - MP Transformation
TIẾT KIỆM CHI PHÍ

COST

SAVING

Pay only for successfully processed ZNS numbers at competitive and transparent prices. No additional costs incurred.

NỘI DUNG ĐA DẠNG

DIVERSE

CONTENT

Create notifications with a limit of hundreds of characters, including accents and rich formatting (table content, image-containing content, CTA buttons, etc.).

TIẾP CẬN CHỦ ĐỘNG

PROACTIVE

OUTREACH

Send notifications to a large customer file using Zalo and be notified to use an alternative solution when the ZNS command is not processed successfully.

THEO DÕI DỄ DÀNG

EASY

MONITORING

Keep track of successful processing turns by day with the ability to monitor interaction volume through the CTA button if it leads to the business’s web/app.

HIGHLIGHTED FEATURES

Tiết kiệm chi phí gửi thông báo chăm sóc khách hàng ZNS
SMS OTP

Send OTP messages (registration, login, etc.).

Dịch vụ Zalo Notification Service (ZNS) - MP Transformation
SMS OTP

Send OTP messages (registration, login, etc.).

IN TRANSACTION

Confirm/Update transaction information.

POST TRANSACTION

Support related services after the transaction.

ACCOUNT UPDATE

Update account information.

GENERAL UPDATE

Change service information.

FOLLOW UP

Notify old customers of promotions.

PERSONAL MEDIA

Personal media news.

BROADCAST

Broadcast media news.

PAYMENT LINK

Create a payment link and send it via message.

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